Refund policy
Return & Refund Policy
We value your comfort and satisfaction at Aaram by SS.
If you’re not fully satisfied with your purchase, we’re here to help make it right.
Return Policy
We offer a 7-day return policy from the date your order is delivered.
To be eligible for a return:
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The bedsheet must be unused, unwashed, and in its original packaging.
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All original tags and labels must be attached.
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A receipt or proof of purchase is required.
⚠️ Please note:
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Sale items are non-refundable and cannot be exchanged.
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Returns without prior approval will not be accepted.
How to Request a Return
To start your return request:
📧 Email us at aarambyss@gmail.com
📞 Or contact us via WhatsApp / call: +92 324 3383948
Once your return is approved, you’ll receive detailed instructions for shipping the item back.
Please ensure that items are securely packaged to avoid damage during transit.
Refunds
After we receive and inspect your returned item, we’ll notify you about the approval of your refund.
If approved:
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A refund will be issued to your original payment method within 7–10 business days.
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Please note that bank or payment provider processing times may vary.
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The delivery fee will be deducted, along with a 2% sales tax from the total, and you will receive a full refund on the remaining amount.
If more than 15 business days have passed since your refund was approved, please contact us for an update.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us immediately with:
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Your order number, and
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A clear photo or video showing the issue.
We’ll review and resolve the matter promptly with a replacement or refund.
Contact Us
For any assistance regarding returns, refunds, or product concerns:
📧 aarambyss@gmail.com
📞 +92 324 3383948
🛏️ Aaram by SS — Comfort you can feel, Quality you can trust.